Business Development Lead

At In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organisation, and peace of mind throughout key stages and milestones of family life.

We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.

In 2020, we received a private investment round from Spectrum Equity, putting In Tandem in the same neighborhood as Grubhub, Ancestry.com, Headspace, AllTrails, and others. We are looking for passionate team members to join us in accelerating our growth to the next level by reaching the millions of families who can benefit from our technology solutions.

We are seeking a dynamic individual based in Sydney, Melbourne or Adelaide to join our team and help us achieve our aggressive growth goals. As a Business Development Lead for OurFamilyWizard, you will be responsible for increasing growth in co-parent subscriptions by engaging with family law professionals to drive referrals. You will own relationship-building efforts with our current community of family law professionals. You will also support new business growth by developing and owning your end-to-end pipeline, including sourcing, qualifying, and closing new family law professionals. The best part, our product is completely free for family law professionals, so there are no budget objections to overcome!

By expanding the reach of OurFamilyWizard’s platform to parents and professionals who can benefit from more effective communication and collaboration, OurFamilyWizard will continue its mission of empowering families with a blueprint for coparenting.

What you will accomplish:

• Lead Generation:
  • Research and identify potential referrers through various channels to help us build a presence in AU/NZ (HubSpot, Google, LinkedIn, Industry events, Sales Events, Inbound referrals etc.).
  • Build and maintain relationships with key stakeholders in the legal industry, including law firms, court systems, Bar Associations, FDRP’s, mental health professionals, parent coordinators, court appointed guardians, etc.
• Outbound Reach:
  • Initiate contact with prospects via outbound phone calls, emails, Linkedin, in person events and referrals.
  • Conduct introductory calls to qualify leads and understand their needs.
• Client Relationship Management:
  • Conduct OFW presentations to showcase how it can meet professional needs and help their clients sustain a better co-parenting relationship.
  • Build & maintain long-term relationships with key decision makers and stakeholders, with regular follow up.
  • Check in with professionals to identify referrer challenges/concerns
• Market Research:
  • Stay informed about industry trends, competitor activities, and market developments.
  • Provide feedback to Product Team on product needs and feature requests.

Who you are:

• Mission-driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It’s what allows you to turn purpose into progress. 
• Team player. You're collaborative by design. You have a unique ability to align common interests and rally folks behind a shared vision and mission. This, coupled with your high level of EQ, enables you to accelerate performance across teams. 
• Relationship-builder. You love building relationships! You thrive off constant communication, learning new things, and facilitating great social and professional experiences. You’re usually the first one at networking events to break the ice (and the last one to leave!).
• Organized and attention-to-detail. You don’t let things slip through the cracks. Your ability to communicate and organize information and data effectively is what allows you to see through projects with great success. 
• Humility & Self-Awareness. You have a PhD in empathy. You have a strong understanding of your customers and colleagues on both an intellectual and interpersonal level.

What you bring:

• We are open to applicants based in Sydney, Melbourne or Adelaide. This role will be a mixture of remote, office work and applicants must be willing to travel at least 25-40% throughout the country.
• The role can include working away from normal working hours and applicants must be flexible with their timings as best as possible.
• Previous software sales experience required.
• Professional exposure to the legal field, legal sales, or previous experience engaging with the legal community.
• Prior account management or relationship management experience.
• Experience with CRM and/or modern sales management platforms.
• A blend of intellect, passion, curiosity, hunger and grit forms the foundation of your character.
• You navigate complex challenges with ease as you exhibit critical thinking and strong decision-making abilities. You are eager to learn and happy to accept a variety of different day-to-day tasks.
• You have a resilient and persuasive personality to overcome obstacles and inspire others along the way and are comfortable working in a fast-paced, self-starter environment.
• Failure doesn’t deter you, and you are always prepared and professional.

Why Join?

Great mission. Creating a safe and productive environment for families to collaborate is extremely important for us; we’ve been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.

Growing team. While our family of brands has been around for a while, we continue to evolve and innovate. That’s what keeps us going! You’ll have an opportunity to contribute meaningfully to our organisation as we hit our second stride.

Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative.

Come As You Are!

OurFamilyWizard acknowledges the Traditional Custodians of country throughout Australia and Aotearoa New Zealand and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal, Torres Strait Islander, and Māori peoples today.